7-Eleven

Reviews about 7-Eleven

• 1 / 5

  By M Webb
  Is there a zero rating? Negative stars perhaps?
  I will be writing the corporate office as this 7 eleven is contributing to the violence running rampant among the young adults in this area. Although a smile and a courteous greeting are not part of a written job description, rude and unprofessional behavior should not be included with any order placed by a paying patron.
  
  I brought students to buy slurpees. (I stress the word BUY because the employees apparently assumed that anyone that enters their store with a smile and appears under the age of 45, must therefore be a thief). The students were in a great mood as graduation was pending and therefore there were smiles all around, that is until we entered the store that once upon a time was a place that boasted "Wanna have some fun!" apparently they lost this motto in favor of "Wanna become annoyed".
  
  Not only did this employee feel the need to inform us that we were standing near the machine too long (I had no idea there was a time limit), but added that he would charge for an additional slurpee if it appeared as though anyone were 'tasting" the slurpee (have you ever met anyone who purchased a giant slurpee without tasting to make sure you have a drink and not syrup?)
  
  Nonetheless, it was bad enough that employee one had become the self proclaimed "big brother" but employee two decided it was time to take a break while the line of patrons had already begun circling the front of the store. The overall attitude left such a bad taste, it deterred me from making further purchases and ruined the atmosphere of the students that were with me. I asked them later if the employees always treated younger patrons in this manner and apprently this is the norm with this establishment.
  
  This store is located down the street from a University, a theater, and a library. Students and young adults are in this area all the time. Most of whom are are engaging in productive activities. However, if the students are subjected to this form of scrutiny and rude behavior and unprovoked attitude, the atmosphere of relaxation and general enjoyment can quickly turn into violence. We are often told to treat others the way you wish to be treated. If the store owners want to encourage patrons to visit and return often, then a brief update in the customer service policy should be implemented before the store is only visited by those who have ill intentions once the paying patrons are discouraged from shopping there.
  
  Bottom line: Be polite until you have reason not to. If you are paid to represent a company, then pretend you enjoy being there rather than allowing your rotten attitude ruin the experience of those that open their wallet thereby allowing you to have a job. Not all young adults are thieves that engage in violence, as adults we should be mindful to not give the 'good kids' a reason to become angry enough to return to a store in an attempt to prove your assumptions correct.
  December 05, 2016